Privacy Policy

This Privacy Policy explains how Eldorado Tonic Wine, operated by Differentiator Brands Ltd (“we”, “us”, “our”), collects, uses and protects your personal information when you use this website. We are committed to handling your data responsibly and in line with UK data protection law.

Who this is for

This website is intended for adults of legal drinking age (18 or over in the UK). By using it, you confirm that you meet this requirement.

Information we collect

• Information you give us: when you use our contact form or sign up for updates, we collect your name, email address and any message you send us.
• Information collected automatically: like most websites, our servers and analytics tools record technical data such as your IP address, browser type, the pages you visit and the date and time of your visit.
• Cookies: we use cookies to make the site work and, with your consent, to understand how it is used.

How we use your information

• To respond to your enquiries and provide any updates you have requested.
• To operate, maintain, secure and improve the website.
• To comply with our legal obligations.

Cookies

We use essential cookies to run the site and, where you consent via our cookie banner, analytics and marketing cookies. You can change your preferences at any time through the cookie settings.

Third-party services

We use trusted third parties that may process limited data on our behalf, including embedded TikTok videos, Google Maps (for our store locator), our email delivery provider and website analytics. These providers operate under their own privacy policies.

Sharing your information

We do not sell your personal data. We only share it with the service providers who help us run this website, or where we are required to do so by law.

How long we keep it

We keep personal data only for as long as necessary to fulfil the purposes described above, or as required by law, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw consent at any time. To exercise these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk).

Contact us

Differentiator Brands Ltd, Glasgow, Scotland. For any privacy questions, please get in touch via our contact page.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date.